Frequently Asked Questions

  • We service all south-east suburbs of Melbourne, with a focus on bayside areas from Port Melbourne to Mornington, as well as inland suburbs including Dandenong, Cranbourne, and surrounding areas.

  • We provide both residential and commercial window cleaning, including homes, offices, shops, and multi-level buildings.

  • Pricing depends on the size of the property, number of windows, accessibility, and condition of the glass. We’re happy to provide a free quote—either from photos or in person for more accurate pricing

  • Quotes are generally accurate, but if we encounter unexpected issues (such as heavy buildup, paint, or silicone that requires removal), we’ll discuss any changes with you before proceeding.

  • We use a combination of traditional window cleaning tools and pure water technology to remove dirt, grime, and streaks—leaving your windows spotless.

  • Pure water cleaning uses filtered, deionised water that dries spot-free without chemicals. It’s especially effective for exterior windows and higher-level glass.

  • Yes, we can clean screens, tracks and frames upon request. Let us know when booking so we can include it in your quote.

  • Not necessarily. As long as we have access to the areas being cleaned, we can complete the job without you being present.

  • Light rain doesn’t usually affect window cleaning, but in severe weather we may reschedule for safety and best results.

  • Yes, we offer ongoing service plans for commercial and residential properties to keep your windows consistently clean.

  • For homes, every 3–6 months is common. For businesses, weekly, fortnightly or monthly cleaning is recommended to maintain a professional appearance.

  • Yes, we use pure water technology to safely clean solar panels, helping maximise their efficiency and performance.